Contact Us
We are committed to providing exceptional customer support to all our valued players in New Zealand. Our dedicated team is available to assist you with account inquiries, game-related questions, payment issues, and responsible gambling concerns through multiple communication channels.
Customer Support Channels
Our support team operates with full compliance to New Zealand gambling regulations and is ready to help you with any concerns. We maintain strict confidentiality protocols and ensure all communications are handled professionally.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email: [email protected] | 24/7 | Within 24 hours |
| Phone: +64 9 123 4567 | 9:00 AM – 11:00 PM NZST | Immediate |
Support Departments
- Account Management – registration, verification, and profile updates
- Payment Services – deposits, withdrawals, and transaction queries
- Technical Support – game issues and website functionality
- Responsible Gambling – self-exclusion and gambling limits assistance
Last updated: January 28, 2026